Luxury Lifestyle Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Luxury Lifestyle Manager to join our team at Ten Lifestyle Group. As a key member of our team, you will be responsible for delivering exceptional service to our high-net-worth clients, exceeding their expectations, and creating unforgettable experiences.
About the Role:
This is a full-time role requiring 40 hours per week on a shift basis, with flexibility to work a 5-day week between 07:00-22:00 SAST. The ideal candidate will have excellent language skills in professional English, Norwegian, and Swedish, with strong verbal and interpersonal skills, and the ability to work under pressure.
Responsibilities:
- Deliver exceptional service to high-net-worth clients, meeting their needs and exceeding their expectations
- Create customized travel itineraries, arrange exclusive experiences, and make special requests possible
- Work collaboratively with colleagues to achieve business objectives and provide seamless service to clients
- Maintain accurate records, manage workload effectively, and prioritize tasks to meet deadlines
- Develop strong relationships with clients, suppliers, and internal stakeholders, fostering trust and loyalty
- Stay up-to-date with industry trends, new technologies, and best practices to continuously improve service delivery
Requirements:
- 2+ years experience in leisure-oriented sectors, hospitality, retail, customer service, concierge, or call center
- Exceptional language skills in professional English, Norwegian, and Swedish, with C1-C2 certification
- Strong administration skills, prioritizing tasks effectively and managing workload efficiently
- Ability to work under pressure, think critically, and solve problems creatively
- Excellent communication, interpersonal, and problem-solving skills
- Flexibility to work a 5-day week, including weekends and evenings
What We Offer:
- A competitive salary package, including a performance-based bonus structure
- A comprehensive benefits package, including paid time away from work, paid sabbaticals, and remote working holidays
- The opportunity to work with a dynamic, global team, making a positive impact on society and the environment
- A chance to develop your skills, grow professionally, and advance your career in a rapidly evolving industry
Estimated Salary Range: R800,000 - R1,200,000 per annum (dependent on experience and qualifications)
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