Sales Operations Coordinator

2 days ago


Johannesburg, Gauteng, South Africa SMD Technologies Full time
Sales Administrator Job Description

The Sales Administrator is a vital role within our organization, responsible for providing administrative support to our sales team. This position requires a highly organized and detail-oriented individual who can effectively manage multiple tasks and priorities.

Key Responsibilities:
  • Resolving client issues and complaints in a timely and professional manner
  • Collaborating with the sales team to ensure seamless communication and coordination
  • Meeting client needs and exceeding expectations
  • Accurate data capture and analysis to inform business decisions
  • Order capturing and processing from receipt to delivery
  • Following up on orders and client requirements
  • Providing feedback internally and externally
  • Maintaining accurate and up-to-date filing systems
  • Evaluating client needs and making recommendations for improvement
  • Assisting in the preparation for meetings with clients
  • Sending reminders regarding upcoming appointments
  • Suggesting changes to office task workflow to improve efficiency
  • Answering phones in a professional manner and directing calls to appropriate persons or taking detailed messages
  • Adhering to and meeting deadlines communicated by management
Requirements and Qualifications:
  • Sales admin experience (1 – 3 years)
  • Valid SA driver's license and own functional car
  • Strong matric and/or tertiary study results (relevant NQF7 or Bachelor's Degree preferred)
  • Intermediate to advanced computer skills with knowledge of Microsoft Office Suite (outlook, work, excel, etc..)
  • Knowledge of an accounting package advantageous (eg: Pastel/SAP)
  • Able to multi-task, manage multiple accounts, prioritize, and manage time efficiently
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Excellent team player
  • Excellent problem-solving skills


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