Divisional Manager
1 week ago
At HR Genie, we are seeking a highly skilled and experienced Divisional Manager to lead our Hygiene and Pest Control team. As a key member of our management team, you will be responsible for developing and implementing strategic plans to achieve divisional goals in hygiene and pest control.
Key Responsibilities:- Develop and implement strategic plans to achieve divisional goals in hygiene and pest control.
- Implement hygiene policies and procedures, staying up-to-date with market changes.
- Hold regular performance appraisals with staff, identifying areas for development and training needs.
- Ensure the company's training objectives are achieved.
- Ensure subordinates hold regular training sessions with staff, with identified training taking place.
- Stay aware of current industry trends, suggesting ways to implement them within unit parameters.
- Maintain high morale and motivation through effective communication skills.
- Attend meetings, training sessions, seminars, and conferences as required.
- Support divisional initiatives and objectives, as set out by the Division or support functions like Quality, Procurement, Training, or HR Finance.
- Ensure each contract operates within agreed hygiene budgetary standards, including managing labor, equipment, and hygiene consumable purchases.
- Implement and adhere to procurement procedures according to company policy.
- Prepare and submit achievable forecasts and budgets for the period.
- Analyze monthly financial results, highlighting problem areas and taking corrective action.
- Maintain good client relationships, ensuring retention and expansion.
- Ensure units are appropriately serviced with qualified staff, following recruitment and selection processes.
- Deliver consistently high service standards.
- Ensure high standards of additional services, such as deep cleaning and hygiene services.
- Stay close to customers, communicating effectively to ensure awareness of their needs and problems.
- Maintain regular contact with clients, ensuring periodic minute meetings take place.
- Ensure staff are aware of satisfying customer needs.
- Adhere to company statutory hygiene practices and methodology requirements.
- Ensure deadlines for submitting unit information are met, as set by the hub or accountant.
- Ensure administrative procedures are followed by conducting systematic, regular checks on cash, stock control, bookkeeping control systems, financial records, security procedures, and monthly returns.
- Ensure debtors collection is in line with contractual agreements (30 days).
- Ensure all subordinate personnel files are up-to-date and contain required items according to company statutory procedures and regulations.
- Ensure staff are correctly dressed, displaying name badges, and maintaining a good company image.
- Ensure high standards of personal hygiene are maintained.
- Ensure attendance registers are completed daily, in accordance with statutory legislation.
- Ensure all OHS Act and other statutory requirements are adhered to.
- Ensure staff are informed of evacuation procedures.
- Ensure all statutory company legislation is prominently displayed.
- Carry out disciplinary action in line with the Internal Disciplinary Code when necessary.
- Attend union meetings and CCMA cases when required.
- Ensure our THS brand is protected and operated according to agreed standards.
- Manage Capital Expenditure by maintaining capital asset registers at head office.
- Ensure contractual agreements are signed by clients and THS before mobilizing new units, unless otherwise agreed by management.
- Ensure contractual agreements are updated with up-selling into units.
- Ensure all hygiene equipment is recovered and returned to the main store upon unit closures.
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