ICT Site Services Analyst
9 hours ago
The ICT Site Services Analyst plays a crucial role in the ICT Site Services function, working under the direction of the Regional & Global Infrastructure team.
This position is based in Kerry Hillcrest, supporting the operation in the APMEA Region. The successful candidate will collaborate closely with internal ICT departmental teams to deliver highly effective support solutions to the business.
Key responsibilities include:
- Business engagement: Hold regular review/planning meetings with the business/function to discuss progress with the IT portfolio and formulate action plans.
- Project management & execution: Arrange resources and manage multiple small to large projects for functions in a divisional or cross-divisional environment.
- ICT Support: Provide level 2 ICT support to internal and external business customers, including hardware and software support, and apply appropriate fixes or provide efficient escalation of problems/issues.
Required qualifications and skills include:
- Minimum of Diploma in Computer/Information Technology or related field.
- 3-5 years' work experience in a comparable job role.
- Any IT certification (PMP, Prince2, ITIL, CompTIA, MCSE, CCNA, etc) is recommendable but not mandatory.
Kerry is an equal opportunities employer and welcomes applications from all qualified candidates. Please note that Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process. Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses.
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