IT Team Lead

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

Team LeadWe are looking for a highly skilled UPF Development Team Lead to join our team at Progressive It Resourcing.The successful candidate will be responsible for leading the UPF development team, mentoring junior developers, designing and implementing UPF-centric solutions, and ensuring that all work is properly documented and communicated.The ideal...

Lead Generation Manager Job DescriptionWe are seeking a seasoned Lead Generation Manager to join our team at Lead Generation Group. In this critical role, you will be responsible for managing a team of business development professionals to achieve lead generation targets.The successful candidate will have a strong background in lead generation or sales, with...

Job Title: Business Development LeadAt Lead Generation Group, we are committed to delivering exceptional results for our clients. We are seeking a skilled Business Development Lead to join our team and help drive growth.The successful candidate will have a proven track record in lead generation or sales, with a strong understanding of the legal industry....

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

Digital Marketing Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob Title: Digital Marketing LeadAs a key member of the Lead Generation Group team, you will play a critical role in driving lead generation through paid search advertising. This is an exciting opportunity to join our dynamic team and contribute to the success...

Join our innovative team at Lead Generation Group and take on the exciting challenge of a Lead Generation Specialist.In this pivotal role, you'll play a key part in driving client satisfaction and growth through effective lead generation strategies.With your expertise in managing client relationships and developing targeted campaigns, you'll be instrumental...

Complaint Management Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Escalations Specialist LeadDescriptionKey ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Lead Generation Group JobWe are seeking a highly organized, detail-oriented individual to join our team as a Business Development Lead. This position focuses primarily on lead generation within the legal industry and administrative tasks, with a key emphasis on improving client satisfaction and retention.The ideal candidate will have strong experience in...

Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

Job DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...

Are you ready to make an impact? Our client is looking for a talented, forward-thinking individual to join their dynamic team and help them redefine the industry. If you're driven, innovative, and passionate about building something extraordinary, our client wants YOU on their teamResponsibilities:Lead and oversee the staffing process for both technical and...

Senior Leadership RoleWe are seeking an experienced Escalations Manager Lead to join our team at the Lead Generation Group.About the JobThis position involves managing and resolving complex client complaints, utilizing strong leadership skills and excellent communication abilities.Key responsibilities include:Developing strategies to reduce the frequency of...

Lead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...

Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...

Digital Marketing PositionAn opportunity to contribute to driving lead generation through paid search advertising in a dynamic team environment.Job DescriptionThis role involves managing and optimizing paid search campaigns on Google Ads and Bing Ads, developing strategies to expand campaign reach and performance, and improving campaign effectiveness through...

Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

Digital Marketing OpportunityAn exciting chance to drive lead generation through paid search advertising in a fast-paced environment.Job OverviewThis role involves managing and optimizing paid search campaigns on Google Ads and Bing Ads, developing strategies to expand campaign reach and performance, and improving campaign effectiveness through ad copy...