Sales Team Leader

4 days ago


Cape Town, Western Cape, South Africa IGT Solutions Full time
Introduction

About IGT Solutions:

We are a dynamic digital technology company specializing in delivering transformative customer experiences for global brands. Our focus is on the tourism sector, where we provide exceptional service and memorable experiences to travellers worldwide. As part of our commitment to excellence, we're seeking a seasoned Sales Team Leader with a background in hospitality/travel/customer service.

Position Overview:

This role plays a pivotal part in driving sales growth and ensuring exceptional customer service within our fast-paced sales team. Whether you have experience as a sales agent or as a team leader, we're looking for someone with a passion for sales and a deep understanding of the tourism industry.

Duties & Responsibilities

Key Responsibilities:

  • Leverage your expertise to lead and motivate a team of agents who have combined sales and customer service experience to achieve and exceed targets and goals.
  • Develop and implement sales strategies to capitalize on market opportunities and drive revenue growth.
  • Provide guidance, support, and mentorship to sales agents, helping them to develop their skills and achieve their full potential.
  • Monitor and analyse sales performance metrics, providing regular reports and insights to senior management.
  • Collaborate with other departments to ensure seamless coordination and alignment of sales efforts with overall business objectives.
  • Stay updated on industry trends and developments, identifying new opportunities for product innovation and market expansion.
  • Foster a positive and inclusive team culture, promoting teamwork, collaboration, and continuous learning.

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