Multilingual Client Service Liaison

23 hours ago


Sandton, South Africa Catch Recruit Full time

Catch Recruit is seeking a highly skilled Multilingual Client Service Liaison to join our team. This role involves staying up-to-date with all ongoing claims for our Spanish clients and ensuring seamless communication between clients, tax authorities, banks, and internal teams.

About the Role

We are looking for a detail-oriented professional with excellent organizational and time management skills to analyze documentation, liaise with intermediaries, and build meaningful relationships with stakeholders. The ideal candidate will possess strong verbal and written communication skills, be proficient in Microsoft Excel and Word, and have a proactive approach to achieving results.

Key Responsibilities
  • Requesting documentation from various parties involved in the claims process, including clients, tax authorities, banks, and processing agents.
  • Interacting with clients and custodian banks to request documentation, arrange collection, and prepare reconciliation of documents received.
  • Analyzing documentation to ensure it meets the specific requirements of multiple foreign tax jurisdictions.
  • Liaising with intermediaries to follow up on document requests.
  • Building meaningful relationships with all working parties involved.

The successful candidate will work closely with our internal processing team to ensure timely and accurate resolution of client claims. If you are a motivated and organized individual with a keen interest in the financial services industry, we encourage you to apply for this exciting opportunity.

Requirements
  • Bilingual and able to read, write, and speak Czech proficiently.
  • Excellent organizational and time management skills.
  • Detail-oriented with proven problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to multi-task in a fast-paced environment.
  • Solid knowledge of Microsoft Excel/Word and keen analytical skills.
  • A proactive, creative, and highly motivated approach to achieving results.
What We Offer

Catch Recruit offers a competitive salary of $65,000 - $80,000 per year, depending on experience. Our company provides a dynamic and supportive work environment, opportunities for career growth, and a comprehensive benefits package.



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