
Customer Service Liaison Professional
8 hours ago
We are seeking a highly skilled Customer Service Liaison Professional to join our team at The Globevest Group. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support to our clients.
About the RoleThe successful candidate will be responsible for managing customer inquiries, resolving issues, and providing accurate information about our products and services.
Key Responsibilities- Customer Query Resolution: Respond to customer inquiries via phone, email, or messaging platforms in a timely and professional manner.
- Account Monitoring: Monitor customer accounts to ensure accurate and up-to-date information, and provide regular updates to customers on their account status.
- Sales Team Support: Collaborate with the sales team to provide product information, pricing details, and other relevant data to support sales efforts.
- Production Support: Assist with production-related tasks, such as order processing, inventory management, and quality control.
- Education: A minimum of Grade 12, with an Optometry Degree or Dispensing Diploma being an advantage.
- Experience: Previous experience in optometric practice, optical laboratory work, or a call centre environment would be beneficial.
- Skills: Excellent communication skills, both verbal and written, with proficiency in Microsoft Office and Salesforce.
Our ideal candidate will have strong problem-solving skills, be able to multitask, and possess a 'can-do' attitude with a willingness to learn and grow with our company.
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Customer Service Liaison
1 month ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service LiaisonWe are collaborating with a prestigious UK client to find a Customer Service Liaison based in Sandton. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently. The ideal candidate will:Have 2+ years of experience in sales, customer service, or a...
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Customer Service Liaison Specialist
4 weeks ago
Sandton, South Africa Neptune Full timeAbout the JobWe are seeking a skilled and professional Customer Service Liaison Specialist to join our team at Neptune. As a key member of our PPS Operations team, you will be responsible for delivering exceptional customer service to our members and associated parties.Job DescriptionAs a Customer Service Liaison Specialist, your primary responsibility will...
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Sandton, South Africa PPS Recruitment Full timeThe Professional Services Agent (PSA) plays a pivotal role at PPS Mutual, ensuring effective coordination between internal and external stakeholders. Key responsibilities include providing dedicated support to sales and distribution, enhancing service delivery and ensuring seamless service across Australia.Key Coordination Areas:Internal...
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Customer Service Host
6 months ago
Sandton, South Africa Blueion Support Services Full timeWe are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...
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Dedicated Customer Service Professional
4 weeks ago
Sandton, South Africa Shorza Ltd Full timeCompany OverviewShorza Ltd is a dynamic organization that provides exceptional customer service to clients across the globe. Our team of experts is dedicated to delivering outstanding support and ensuring seamless experiences for our customers.Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Agent to join our team in...
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Customer Service Lead
4 months ago
Sandton, South Africa Coloplast Full timeIn South Africa , we now have an opportunity available for a Customer Service Lead who will lead the Customer Service team. The Customer Service Lead directs and oversees all business operations, processes and project management, to deliver the commercial agenda and facilitate an ambitious growth agenda. Drives a continuous improvement philosophy...
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Customer Service Operations Director
3 weeks ago
Sandton, South Africa Coloplast Full timeKey Responsibilities:Lead the customer service team in delivering high-quality services and exceeding customer expectations.Develop and implement effective processes to improve efficiency, productivity, and quality.Analyse data and metrics to identify areas for improvement and develop strategies to address them.Collaborate with cross-functional teams to...
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Client Liaison Coordinator
2 weeks ago
Sandton, South Africa Bull & Bush Meat Merchants Full timeJob DescriptionWe are seeking a highly skilled Client Liaison Coordinator to join our team at Bull & Bush Meat Merchants. This role is responsible for coordinating and managing all internal client communication, ensuring that clients receive timely and accurate information.Key Responsibilities:Coordinating and managing client orders, ensuring seamless...
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Customer Service Representative
3 weeks ago
Sandton, South Africa Scholtz Partners International Full timeWe are seeking a Customer Service Representative to join our team at Scholtz Partners International.About the RoleThis is an exciting opportunity for a skilled sales professional to work in a dynamic retail environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and driving sales growth in our...
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Business Development Liaison
3 weeks ago
Sandton, South Africa Neptune Full timePurpose of the Role:Neptune is seeking a highly skilled Business Development Liaison to join our team. The ideal candidate will be responsible for building and maintaining relationships with Life Assurance Intermediaries, driving business growth and expansion. This role requires excellent communication and relationship-building skills, as well as the ability...
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Customer Service
2 weeks ago
Sandton, South Africa Shorza Full time**Responsibilities**: - Assist customers with booking flights, accommodations, event tickets, and other travel-related services - Resolve customer complaints and issues in a timely and professional manner - Provide information on travel destinations, events, and other related services - Collaborate with other departments such as sales, marketing, and...
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Business Development Liaison Specialist
1 month ago
Sandton, South Africa PPS Recruitment Full timeAbout the RoleWe are seeking a skilled Business Development Liaison Specialist to join our team at PPS Recruitment.This is a key role that requires strong communication and interpersonal skills, with a focus on delivering exceptional client experiences.Key Responsibilities:Provide professional services to clients via an Omni-channel contact centre...
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Guest Experience Liaison
6 months ago
Sandton, South Africa HotelJobs.co.za Full timeWorld renowned Inbound DMC requires the services of a Guest Experience Liaison to provide emergency after-hour assistance outside office trading hours, over weekends and public holidays and to assist with any last-minute changes and amendments to bookings and to ensure these are resolved timorously and that all the relevant parties are kept informed...
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Customer Service Representative
3 weeks ago
Sandton, South Africa iSON Xperiences Full timeAt iSON Xperiences, we are seeking a highly skilled and professional Customer Service Representative to join our team.About the RoleThe primary responsibility of this role is to provide exceptional customer service by effectively addressing customer inquiries, resolving issues, and ensuring customer satisfaction.To excel in this position, you must possess...
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Vendor Liaison Officer
7 months ago
Sandton, South Africa Job Crystal Full timeAn online payments platform is looking for a Vendor Liaison Officer in Sandton. The VLO is responsible for the day-to-day management, monitoring, inspecting, and proposing measures to improve the ATM channel's performance, processes, and products to meet established standards. **DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO**: - Creation of MIS on daily...
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Customer Service Representative
1 month ago
Sandton, South Africa Shorza Ltd Full timeCustomer Service Advisor RoleAre you a customer service expert with a passion for delivering exceptional experiences? We're looking for a highly motivated individual to join our team at Shorza Ltd as a Customer Service Advisor.This is an exciting opportunity to work in a dynamic environment, providing premium customer service to both customers and service...
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Vendor Liaison Officer
6 months ago
Sandton, South Africa Logic 360 Group Full timeThe Vendor Liaison Officer (VLO) is responsible for the day-to-day management, monitoring, inspecting, and proposing measures to improve the ATM channel's performance, processes, and products to meet established standards. **Key responsibilities** Customer - Creation of MIS on daily basis; ATM uptime, trouble shooting, remedial measures. - Quality control;...
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Travel Expert Liaison
1 month ago
Sandton, South Africa Wild Dreams Hospitality Full timeWild Dreams Hospitality seeks a Travel Expert Liaison to join our team. Key qualifications include:3+ years inbound tour consulting experiencePassion for delivering exceptional serviceKnowledge of South Africa, Southern and East Africa preferredAbility to assist and learn with a willingness to adaptUnderstanding of travel industry channelsRelevant business...
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Business Liaison Officer
6 months ago
Sandton, South Africa Adcorp Holdings Full time**Synopsis** The Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: - The BLO will be the custodian of the company's...
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Business Liaison Officer
6 months ago
Sandton, South Africa Adcorp Holdings Full timeThe Business Liaison Officer (BLO) will be responsible for the development and implementation of marketing strategies (including print / digital/social media marketing) with a focus on campaigns aimed at acquiring new business, retaining existing clients, and creating relevant customer journeys: - The BLO will be the custodian of the company's brand,...