Restaurant Operations Manager

2 months ago


East London, Eastern Cape, South Africa Profile Personnel Full time

Restaurant Operations Manager required for a renowned restaurant based in East London.

Key Responsibilities:

  • Manage daily restaurant operations, ensuring smooth workflow and high standards of customer service.
  • Supervise and manage staff, monitoring and evaluating performance to achieve business objectives.
  • Maintain a safe and healthy work environment, adhering to health and safety standards.
  • Oversee inventory management and control, ensuring accurate stock levels and minimizing waste.
  • Address customer inquiries and resolve complaints effectively, providing excellent customer service.
  • Foster a positive work environment, encouraging team collaboration and motivation.

Requirements:

  • Proven experience in restaurant or café management, with a strong track record of success.
  • Strong leadership skills, with the ability to motivate and inspire staff.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate with staff, customers, and suppliers.
  • Ability to work flexibly, including evenings, weekends, and public holidays.

About Us:

Profile Personnel is a leading recruitment agency, specializing in placing talented individuals in top restaurants and hospitality businesses. We pride ourselves on our personal approach, taking the time to understand our clients' needs and matching them with the best candidates.



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