Touring Groups Coordinator

4 weeks ago


Sandton, South Africa Wild Dreams Hospitality Full time

Job Title: Groups & Incentives Specialist

**Job Summary:**

We are seeking a highly skilled and experienced Groups & Incentives Specialist to join our team at Wild Dreams Hospitality. The successful candidate will be responsible for coordinating and managing touring groups, ensuring seamless and exceptional customer experiences.

**Key Responsibilities:**

* Coordinate and manage touring groups, including planning and executing itineraries, managing logistics, and ensuring timely and efficient execution of events.

* Develop and maintain strong relationships with clients, agents, and other stakeholders to ensure excellent customer service and satisfaction.

* Collaborate with internal teams to ensure effective communication and coordination of group operations.

* Manage and maintain accurate records and reports, including group itineraries, client information, and financial data.

* Provide exceptional customer service, responding promptly to client inquiries and resolving any issues that may arise.

* Stay up-to-date with industry trends, products, and services to ensure the highest level of knowledge and expertise.

**Requirements:**

* At least 3 years of experience in touring groups or a related field.

* Excellent communication and interpersonal skills, with the ability to work effectively with clients, agents, and internal teams.

* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

* Proficiency in Microsoft Office, particularly Word and Excel.

* Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to delivering exceptional results.

* Strong negotiation and problem-solving skills, with the ability to think critically and creatively.

* Ability to work independently and as part of a team, with a strong commitment to collaboration and communication.

**What We Offer:**

* Competitive salary and benefits package.

* Opportunities for professional growth and development.

* Collaborative and dynamic work environment.

* Recognition and rewards for outstanding performance.

**How to Apply:**

If you are a motivated and experienced Groups & Incentives Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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