Touring Groups Coordinator
4 weeks ago
Job Title: Groups & Incentives Specialist
**Job Summary:**
We are seeking a highly skilled and experienced Groups & Incentives Specialist to join our team at Wild Dreams Hospitality. The successful candidate will be responsible for coordinating and managing touring groups, ensuring seamless and exceptional customer experiences.
**Key Responsibilities:**
* Coordinate and manage touring groups, including planning and executing itineraries, managing logistics, and ensuring timely and efficient execution of events.
* Develop and maintain strong relationships with clients, agents, and other stakeholders to ensure excellent customer service and satisfaction.
* Collaborate with internal teams to ensure effective communication and coordination of group operations.
* Manage and maintain accurate records and reports, including group itineraries, client information, and financial data.
* Provide exceptional customer service, responding promptly to client inquiries and resolving any issues that may arise.
* Stay up-to-date with industry trends, products, and services to ensure the highest level of knowledge and expertise.
**Requirements:**
* At least 3 years of experience in touring groups or a related field.
* Excellent communication and interpersonal skills, with the ability to work effectively with clients, agents, and internal teams.
* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
* Proficiency in Microsoft Office, particularly Word and Excel.
* Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to delivering exceptional results.
* Strong negotiation and problem-solving skills, with the ability to think critically and creatively.
* Ability to work independently and as part of a team, with a strong commitment to collaboration and communication.
**What We Offer:**
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
* Recognition and rewards for outstanding performance.
**How to Apply:**
If you are a motivated and experienced Groups & Incentives Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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