Insurance Recovery Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Telesure Investment Holdings Full time
Job Title: Insurance Recovery Specialist

We are seeking an experienced Insurance Recovery Specialist to join our team at Telesure Investment Holdings. This role is responsible for recovering damages from uninsured third parties following losses suffered by customers and negotiating the reduction of claims costs.

About the Role
  • This position involves working with customers, third-party insurers, and other stakeholders to resolve claims and recover losses.
  • The ideal candidate will have excellent communication skills, be able to work under pressure, and have a strong understanding of insurance products and procedures.
Key Responsibilities
  • Negotiate settlements with uninsured third parties in accordance with standard operating procedures.
  • Manage payment arrangements made with third parties in accordance with company procedures.
  • Ensure customer excesses are refunded timeously and in accordance with standard operating procedures.
  • Analyze data to determine feasibility of ongoing recovery processes and reduce related costs.
  • Execute telephonic and written demands for payment of outstanding debt from uninsured third parties in accordance with standard operating procedure.
  • Capture relevant data accurately and timeously to ensure successful outcomes.
Requirements
  • A minimum of 1-2 years' experience in call center environments within the short-term insurance industry (essential).
  • 1-2 years' debt collection experience (essential); credit control experience advantageous.
What We Offer
  • A competitive salary of approximately R250,000 - R350,000 per annum, depending on experience.
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
How to Apply

If you are a motivated and results-driven individual with a passion for insurance recovery, please submit your application to us.



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