Debt Recovery Specialist

2 months ago


Johannesburg, Gauteng, South Africa Moladira Skills Full time

Job Title: Debt Recovery Specialist

Location: Roodepoort, Gauteng

Employment Type: 3-Month Contract

Salary: R6,000 - R6,500 per month

We are seeking a skilled Debt Recovery Specialist to join our team on a 3-month contract. The ideal candidate will have a strong background in debt collections, with the ability to handle customer queries and negotiate repayment plans effectively.

Key Responsibilities:

  • Handle inbound and outbound collection calls in a professional manner.
  • Manage a portfolio of delinquent accounts, negotiating repayment terms.
  • Ensure adherence to company policies and procedures while achieving collection targets.
  • Accurately update and maintain records of customer interactions.
  • Resolve client queries and disputes, escalating complex issues when necessary.
  • Follow up on promises to pay and initiate further actions when payments are not made as agreed.

Requirements:

  • Matric certificate (Grade 12).
  • Minimum of 2 years' experience in debt collections, with a focus on both inbound and outbound collections.
  • Strong negotiation and communication skills.
  • Ability to work under pressure and meet targets.
  • Computer literate with basic proficiency in Microsoft Office.

Location: The position is based in Roodepoort, Gauteng. Candidates should be able to commute to the office daily.

Salary: R4,700 - R6,400 per month, depending on experience.

If you meet the above requirements, we would love to hear from you. Apply now to join Moladira Skills as a Debt Recovery Specialist.



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