Client Operations Manager

1 month ago


Sandton, South Africa Dimension Data Full time

About the Role


We are looking for a Client Operations Manager to join our team at Dimension Data.


Key Responsibilities



  • Build and maintain strong relationships with clients to understand their needs and deliver solutions that meet these needs within agreed timeframes.
  • Act as the main point of contact for clients and provide excellent communication and customer service skills.
  • Work closely with the business development team to identify new business opportunities and increase client revenue.
  • Liaise with internal technology departments and external vendors to resolve issues and deliver solutions.
  • Host, develop, and manage client workshops, training sessions, and webinars to ensure issues are resolved in a timely manner.

Requirements



  • At least 3 years of experience in client operations management with a proven track record of success.
  • Three years of experience in a management position or team leader role.
  • Experience with a large organization preferred.
  • 5 to 10 years of technical experience.
  • Cloud experience is advantageous.

About Us


Dimension Data is a leading IT services and solutions company that helps clients achieve their business goals through innovative technology solutions.


What We Offer


We offer a dynamic and challenging work environment, competitive compensation and benefits package, and opportunities for career growth and development.



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