Technical Operations Specialist

1 month ago


Cape Town, Western Cape, South Africa Communicate Recruitment Full time
Job Summary

We are seeking a highly skilled Technical Operations Specialist to join our team at Communicate Recruitment.

About the Role

The successful candidate will be responsible for providing expert user support and resolving technical issues, diagnosing and troubleshooting performance issues, ensuring operational compliance and maintaining system standards.

Key Responsibilities:
  • Provide expert user support and resolve technical issues.
  • Diagnose and troubleshoot performance issues.
  • Ensure operational compliance and maintain system standards.
  • Oversee system updates, maintenance, and security protocols.
  • Collaborate with the infrastructure team on network and database issues.
  • Build and present system performance reports and dashboards.
Requirements:

To be considered for this role, you will need:

  • Minimum 2+ years in IT environments, including AWS and VMware.
  • Experience with Azure/M365, Active Directory, Windows Servers, and SQL/Linux databases.
  • Proficiency in network security, backup management, and cloud services.
  • Strong troubleshooting skills and a proactive, customer-focused approach.
What We Offer:

As a Technical Operations Specialist at Communicate Recruitment, you can expect:

  • A competitive salary of $90,000 per annum.
  • An excellent opportunity to work with a dynamic team.
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive work environment.


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