Technical Operations Specialist

20 hours ago


Cape Town, Western Cape, South Africa The Recruitment Council Full time
The Recruitment Council seeks a skilled Operational Technical Support Manager: Alternative Administration to provide technical oversight to our Hedge Funds sector. Reporting directly to the Head of Alternative Administration, this role requires extensive experience in hedge funds, strong client engagement skills, and a background in fund implementation.

In this pivotal position, you will enhance efficiencies within our existing hedge fund book, streamline processes, and ensure the smooth delivery of new fund implementations. You will train and support fund administrators and team leaders on new processes and clients, serving as the primary point of contact for new client relationships during onboarding.

Key responsibilities include resolving technical queries related to systems and processes, onboarding new clients, conducting first month NAV reviews, and liaising with internal and external stakeholders to guarantee operational efficiency. You will also collaborate with the Client Implementation function and Project Office to manage new fund requests and regulatory changes.

We are seeking a candidate with 5-8 years of experience in a technical operations oversight position within the hedge fund environment, boasting a proven track record of onboarding new clients and implementing new funds. Solid client engagement experience in hedge funds is essential.

A Financial Markets Honours degree in Finance, Investments, or Accounting is required. The ideal candidate should possess excellent accuracy and attention to detail, strong numerical skills, and be keen to learn and self-driven. Strong communication skills, both written and verbal, are necessary for success in this role.

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