Talent Acquisition Specialist

2 weeks ago


Durban, KwaZulu-Natal, South Africa ABC Worldwide Full time
About the Role

We are seeking a highly skilled Talent Acquisition Manager to join our team at ABC Worldwide. As a key member of our recruitment team, you will be responsible for overseeing the sourcing, interviewing, and placement of top talent within our organization.

Key ResponsibilitiesPeople Management
  • Manage the day-to-day activities of the recruitment team, ensuring they have the necessary resources and support to succeed.
  • Address disciplinary issues and provide guidance on performance management.
  • Oversee leave authorization, attendance management, and performance reviews.
  • Conduct regular team meetings and one-on-ones to ensure the team is aligned with business objectives.
  • Provide support and direction to the recruitment team as needed.
  • Allocate work to the team and manage output to ensure timely delivery.
Capacity Management
  • Develop and implement capacity planning strategies to meet business needs.
  • Collaborate with marketing to define advertising requirements and monitor their effectiveness.
  • Implement a staff referral program and analyze the best sources of candidates.
  • Conduct regular workshops on recruitment techniques with hiring managers.
  • Proactively source and engage candidates through social media and other online tools.
  • Partner with sales managers to understand their recruitment needs and individual portfolios.
  • Sit in on interviews and conduct collaboration sessions with hiring managers and recruitment officers.
  • Deliver on key initiatives, including inclusion, diversity, and equity.
  • Liaise with service providers to ensure effective delivery.
Reporting
  • Provide insights on the effectiveness of recruitment activities.
  • Report daily progress against capacity plans.
  • Report monthly against set metrics, including time to fill, cost per hire, and month 1 performance.
  • Evaluate current recruitment practices and build a culture of continuous improvement.
  • Work with the learning team to consolidate data and forecast recruitment needs.
Requirements, Tools, and Technology
  • Work with marketing to create positive brand awareness and aid talent attraction.
  • Review recruitment tools to ensure they are best fit for purpose.
  • Define recruitment guides and scorecards with hiring managers.
  • Host regular open day events and virtual events.
  • Use the Breezy HR system for applicant tracking and ensure it is regularly updated.
  • Implement a paperless environment by requiring candidates to input their information through the Breezy system.
  • Articulate the candidate experience in business processes.
  • Define communication touchpoints with clear messaging and keep candidate information up-to-date.
  • Ensure candidates are contacted timeously and have easy access to the recruitment team.
  • Prep candidates for interviews with hiring managers and provide feedback where appropriate.
  • Store candidate information appropriately and control access.
Ad-Hoc Requirements
  • Special projects and bespoke training workshops.
  • Ensure the induction experience for new starters aligns with company values.
  • Create batches of assessment pre-interviews to give insight into current skill levels.
  • Assess candidates based on predefined criteria and conduct assessment days as needed.
  • Ensure proper records of learners attending assessment centres.
Knowledge, Skills, and Experience
  • Experience in managing a team and ability to work with different levels.
  • Coaching approach and understanding of company performance management processes.
  • Ability to develop the team and maintain high levels of motivation.
  • Resource planning and contact centre environment experience.
  • Advertising, data analytics, and planning and organizing work schedules.
  • Facilitation/presentation skills and Excel proficiency.
  • Ability to build relationships with people easily and present information effectively.
  • Understanding of current industry/market conditions and sound understanding of assessment principles.
  • Proper understanding of FAIS requirements and record keeping.
  • Systems thinking methodology and understanding of the operational environment.
  • Coaching techniques and understanding of different personality types.
  • Critical thinking and project management skills.
  • Process-oriented and interview skills.
  • Training and development experience and understanding of the sales environment.
  • Understanding of different personalities and behaviors.
Behaviours and Competencies
  • Approachable, consistent, and team-oriented.
  • Persuasive, impactful, and detail-oriented.
  • Quick to action, logical, and analytical.
  • Self-confident, communicative, and flexible.
  • Negotiating skills, logical, and analytical.
  • Developmental, communicative, and conflict-handling skills.
  • Approachable, motivational, and honest.
  • Inspirational, creative, and passionate.
  • Flexible, organized, and a good listener.
  • Attention to detail and good communication skills.


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