Talent Acquisition Specialist

2 months ago


Durban, KwaZulu-Natal, South Africa Callforce Direct Full time

**About Callforce Direct**

We are a leading Business Process Outsourcing (BPO) company that delivers customized outsourced solutions to our clients.

We are seeking a motivated and driven **Recruitment Professional** who will be responsible for driving the recruitment process for our BPO business. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a positive candidate experience while meeting staffing targets and business objectives.

**Key Responsibilities:**

**Talent Acquisition:**

  • Collaborate with hiring managers to understand staffing needs and create comprehensive job descriptions.
  • Develop and execute effective recruitment strategies to attract qualified candidates.
  • Source candidates through various channels, including job boards, professional networks, and referrals.
  • Ensure compliance with employment laws and regulations in the recruitment process.

**Screening and Selection:**

  • Review resumes and applications to identify qualified candidates.
  • Conduct initial phone screenings and interviews to assess candidates' qualifications, experience, and cultural fit.
  • Coordinate and conduct in-person or virtual interviews with hiring managers.

**Candidate Assessment:**

  • Administer skills tests, assessments, and background checks as needed.
  • Evaluate candidates' technical skills, language proficiency, and suitability for specific roles.

**Offer and Onboarding:**

  • Extend job offers to selected candidates and negotiate compensation and employment terms.
  • Collaborate with HR and onboarding teams to facilitate the smooth transition of new hires.

**Qualifications:**

  • Proven experience as a recruiter, with at least 1+ years of experience in BPO or related industries.
  • Familiarity with BPO roles, such as campaign managers, team leaders, quality assurance, etc.
  • Strong knowledge of recruitment best practices, including sourcing techniques and assessment methods.
  • Proficiency in using applicant tracking systems (ATS).
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple recruitment projects and prioritize tasks effectively.

As a **Recruitment Professional** at Callforce Direct, you will be instrumental in building a high-performing team that can meet the outsourcing needs of our clients effectively.

**What We Offer:**

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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