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IT Service Centre Engineer

1 month ago

Port Elizabeth, Eastern Cape, South Africa Performit Personnel Full time
Job Title: IT Service Centre Engineer

We are seeking an experienced IT Service Centre Engineer to join our team at Performit Personnel. As a key member of our Network Operations Centre, you will be responsible for monitoring client infrastructure and solutions, identifying problems and errors, and providing telephonic and remote support to clients.

Key Responsibilities:
  • Monitor client infrastructure and solutions to identify potential issues
  • Investigate and support first-line incidents and break downs
  • Provide telephonic and remote support to clients
  • Execute maintenance activities, including patching and configuration changes
  • Report and escalate incidents where necessary
Requirements:
  • Minimum 2-4 years' experience in IT service centre environment
  • IT qualification is essential
  • Driver's license is essential
  • Matric qualification is essential
  • Working knowledge and experience in Microsoft environment (Azure) and cloud services
  • Working experience and knowledge with Sharepoint and One-Drive
  • Working knowledge with MS-Office365, MS-Active Directory, MS-Windows Server, and MS-Exchange Server
Working Environment:

You will be working in a dynamic and fast-paced environment, with a focus on delivering excellent customer service and support. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.