Lead Customer Experience Specialist

We are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...

Job DescriptionWe are seeking a talented Customer Experience Director to lead our efforts in delivering exceptional customer experiences at Lead Generation Group.Main Responsibilities:Develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Collaborate with other departments to identify root causes of...

Job Title: Customer Experience ManagerLead Generation Group is seeking an experienced Customer Experience Manager to join our team in Cape Town.This role will play a critical part in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Key Responsibilities:Manage and resolve escalated client complaints and...

Job Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...

Job Summary:B2B Lead Conversion Specialist wanted at Lead Generation Group. As a B2B Lead Conversion Specialist, you will be responsible for converting leads into customers and driving revenue growth.About Us:At Lead Generation Group, we are at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who...

Role OverviewThis is an exciting opportunity to lead the customer service team and drive business growth.You will be responsible for developing and implementing process changes to enhance client satisfaction, and working closely with internal teams to identify opportunities for growth and development.Main Responsibilities:Process Improvement: Develop and...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...

Job title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...

Job title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...

Ackermans is seeking a Customer Experience Specialist to provide exceptional customer service and ensure a great shopping experience for customers. The successful candidate will be responsible for cashier duties, merchandising, and housekeeping, as well as ensuring product availability on the sales floor.Key ResponsibilitiesProvide excellent customer...

The Lead Generation Group is looking for a highly skilled Escalations Specialist Lead to manage and resolve complex client complaints.Job Summary:This role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs. Key responsibilities include developing strategies to improve client satisfaction,...

About the RoleMCI is seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our collections team within the call center. Your role involves leading a team of collections agents, monitoring performance metrics, and implementing...

Job Title: Customer Service Team LeadThis position is responsible for developing and implementing process changes to support customer service efforts.You will collaborate with internal teams to identify opportunities for growth and development, and develop processes to enhance client satisfaction.Main Responsibilities:Process Improvement: Develop and...

Job Description:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at ACB Consulting. As a key member of our retail operations, you will be responsible for driving customer experience initiatives across our stores, ensuring that every interaction with our customers is exceptional.Key Responsibilities:Develop and...

Ambitions Travel Recruitment's client is a renowned destination specialist offering bespoke itineraries and ground handling services throughout Southern Africa.The successful candidate will be responsible for driving sales, leading the reservations team, and ensuring seamless operations. Key responsibilities include building strong client relationships,...

Customer Acquisition Team LeadJoin our dynamic Sales and Marketing Team as a Customer Acquisition Team Lead at Lead Generation Group in Cape Town.In this role, you will lead the charge in generating new business leads and driving team success.About the Opportunity:We are looking for a results-driven leader with expertise in developing and executing sales...

The Sales and Customer Experience Specialist role at Clicks Group Limited involves identifying and addressing customer needs, providing solutions, and enhancing the overall shopping experience. The ideal candidate should possess excellent communication and problem-solving skills.Job Objectives:To ensure continuity of excellent service by focusing on own...

Lead Generation SpecialistThis is an exciting opportunity to work with our Sales and Marketing Team as a Lead Generation Specialist at Lead Generation Group in Cape Town.You will play a crucial role in generating new business leads and contributing to the team's success.About the Job:We need someone who can develop and execute effective sales plans to drive...

About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...