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Workplace Experience Specialist

2 weeks ago

Pretoria, Gauteng, South Africa International Workplace Group plc Full time

Welcome to IWG plc, where innovation meets community. As a leader in the workspace solutions industry, we're constantly pushing the boundaries of what's possible. Our mission is to create dynamic, inspiring spaces that bring people together and fuel productivity.

We believe that our people are the key to our success, and we're looking for talented individuals who share our vision and values. As a Community Associate, you'll play a vital role in creating an exceptional customer experience, from providing top-notch service to resolving any issues that may arise.

This is a fantastic opportunity to join a global company with a presence in 120 countries and over 3,400 locations worldwide. You'll be part of a diverse and inclusive workforce, with endless opportunities for career growth and development.

We're not just looking for anyone – we want people who are passionate about delivering exceptional customer experiences, have a strong sense of leadership, and are comfortable working with technology. If you're up for the challenge, we'd love to hear from you.

About the Role

As a Community Associate, you'll be responsible for:

  • Creating a welcoming environment for our customers, ensuring they return happy, time and time again.
  • Working closely with your team to ensure seamless operations and deliver exceptional customer service.
  • Providing top-notch service, resolving any issues that may arise, and continuously improving our customer experience.
  • Developing your skills and knowledge through comprehensive training and ongoing support.