Confectionery Team Leader
6 days ago
Specialist Confectionery is a leading provider of confectionery products and services, dedicated to delivering exceptional quality and customer satisfaction.
Our mission is to be the go-to partner for businesses looking to enhance their brand and customer experience through innovative and effective confectionery solutions.
We are committed to building long-term relationships with our customers, based on trust, respect, and a shared commitment to excellence.
Job DescriptionThis role involves overseeing daily operations and delivering exceptional customer service in the Pretoria region. The ideal candidate will have a proven track record of success in retail management, with a strong focus on sales growth and customer satisfaction.
Main Responsibilities- Strategic Retail Planning: Develop and implement effective sales growth strategies to enhance customer satisfaction and drive business results.
- Talent Empowerment and Development: Foster a culture of innovation, empowerment, and continuous improvement among team members, ensuring they have the skills and knowledge needed to excel in their roles.
- Operational Efficiency and Compliance: Ensure all Pretoria branches adhere to relevant laws, regulations, and company policies, maintaining a high level of operational efficiency and minimizing risk.
- Performance Analysis and Improvement: Analyze performance metrics to identify areas for improvement and develop targeted solutions to enhance overall business performance.
- Change Enablement and Leadership: Lead and support teams through change initiatives, minimizing disruption to business operations and ensuring a seamless transition.
Key Requirements:
- A proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
- Strong leadership and interpersonal skills, with the ability to motivate and empower team members.
- Excellent communication and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- The ability to work independently and collaboratively, with a strong focus on teamwork and collaboration.
- Proficiency in Microsoft Office and other relevant software applications, with a strong understanding of technology and its role in driving business results.
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