Learning Experience Designer

2 days ago


Pretoria, Gauteng, South Africa Dhl Germany Full time

About Dream Hotels & Resorts

We are a company that lives by our 8 core values: reliability, accountability, empathy, sustainability, humanity, trust, dynamism, and excellence.

Our team is dedicated to fostering a work environment that celebrates diversity, prioritizes integrity, and pursues quality. We strive to connect people with our surroundings and each other through our joyful work environment.

These core values play a significant role in our day-to-day decision making.

Job Summary

This role involves designing and implementing effective training programs to enhance employee skills and knowledge.

The ideal candidate will have extensive experience in content development, LMS administration, vendor management, and stakeholder management.

Main Responsibilities
  1. Training Needs Assessment: Identify training needs through analysis of organizational goals, performance gaps, and employee skills.
  2. Data Consolidation: Consolidate data for different reasons and activities.
  3. Work with the L&D Lead to decide on courses to be assigned to employees and source training content or training providers as necessary.
  4. Delivery: Facilitate training sessions using various instructional techniques, such as face-to-face, group discussions, role-playing, and observation.
  5. Evaluation: Assess the effectiveness of training programs through participant feedback, performance improvement metrics, and other evaluation methods.
  6. Provide feedback to the business on return on investment.
  7. Continuous Improvement: Conduct annual updates and refine training materials and methods based on feedback, changing business needs, and industry best practices.
  8. Utilize learning management systems platforms for online learning and virtual classrooms to deliver training efficiently.
  9. Coordination: Coordinate with subject matter experts, department heads, and other stakeholders to ensure training aligns with organizational objectives.
  10. Regulatory Frameworks: Consolidate all regulatory compliance in preparation for the Workplace Skills Plan and Annual Training Report.
  11. Monitor if all training champions submit their reports.


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