Debt Recovery Professional

6 days ago


Johannesburg, Gauteng, South Africa LLM Recruitment Full time

Main Job Purpose:

The primary responsibility of this role is to collaborate with Credit Risk Advisors and their team in order to enhance customer cash flow and reduce risk by proactively recovering outstanding debts, utilizing various approaches while maintaining open communication with customers throughout the process.

Key Performance Areas:

  • Efficiently manage operations within scope of influence
  • Achieve debt collection targets
  • Prepare legal documents
  • Foster customer satisfaction and contribute value to customers and the BCM team
  • Provide timely and accurate reports, both internal and external
  • Implement employee engagement strategies incorporating company values

Organisational Relationships:

  • Accountable to: Senior / Credit Risk Advisor or Senior Debt Recovery Specialist
  • Liaises with: Internally: All staff, Externally: Clients, Attorneys, Tracing Agents

Job Requirements:

  • NQF qualification / diploma or degree is advantageous
  • One to three years experience in debt collection or credit control. Experience in a Legal environment is beneficial

Competencies:

  • Basic problem-solving skills
  • Ability to handle pressure
  • Conflict resolution skills
  • Resilience
  • Effective communication skills
  • Computer skills
  • Attention to detail

Core Responsibilities:

  • Manage own work, time, and delivery
  • Meet required standards as per operating procedures
  • Strive to exceed performance targets
  • Continuously contribute to individual goals that add to team efforts
  • Initiate solutions for operational problems within scope of control
  • Deliver results according to individual KPIs
  • Execute tasks promptly

Job Details:

We are offering an estimated salary of R200,000 - R300,000 per annum based on location and qualifications. This role would be ideal for someone looking to grow their career in debt recovery.



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