Senior Network Infrastructure Specialist
4 weeks ago
We are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at Dimension Data. As a key member of our infrastructure team, you will play a critical role in ensuring the smooth operation of our clients' IT systems.
Salary: $80,000 - $110,000 per annum (dependent on location and experience)
Job DescriptionIn this challenging and rewarding role, you will be responsible for monitoring infrastructure remotely, ensuring that assigned infrastructure is configured, installed, tested, and operational. You will also investigate first-line support calls, identify root causes of incidents and problems, and ensure efficient and comprehensive resolution of incidents and requests.
Key Responsibilities:
- Monitor infrastructure remotely to ensure optimal system performance
- Investigate first-line support calls to identify root causes of incidents and problems
- Ensure efficient and comprehensive resolution of incidents and requests
- Collaborate with 3rd party vendors to resolve complex technical issues
- Provide telephonic support to clients as required
Requirements:
- Secondary School Qualification
- Diploma or Degree in Computer Science
- CCNA/A+/N+; MCSE or relevant qualification preferred
- At least 2 years' work experience in a similar role
We offer a competitive salary package, including benefits such as medical insurance, retirement savings plan, and paid time off. We also provide opportunities for professional development and career advancement.
About UsDimension Data is a leading provider of IT services and solutions. Our team is passionate about delivering exceptional results and building long-term relationships with our clients. If you are a motivated and talented individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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