Retail Store Manager

7 days ago


Port Elizabeth, Eastern Cape, South Africa MAC Full time

About MAC


MAC is a leading retailer of artistic products, seeking an experienced and passionate individual to join our team as Assistant Retail Manager.


About the Role


The successful candidate will work closely with the Retail Manager to maintain the smooth operation of the store, driving sales and productivity through excellent customer service and leadership.


Key Responsibilities



  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Work effectively with the Retail Manager to achieve sales and productivity goals, identifying areas for improvement and implementing strategies to drive growth.
  • Coach and motivate staff members to deliver high-quality customer service and meet performance targets.
  • Maintain accurate records, including cash counts, deposits, and inventory management, adhering to company policies and procedures.
  • Develop and implement visual merchandising displays, ensuring a cohesive and appealing store environment that showcases products effectively.
  • Serve as a resource for product knowledge, providing information and advice to customers and staff members.
  • Assist with stock replenishment, receiving, and processing, ensuring timely delivery of products to the selling floor.
  • Perform other duties as required, supporting the Retail Manager in maintaining a well-organized and efficient store environment.

Requirements


To be successful in this role, you will need:



  • A minimum of 2-3 years' supervisory/management experience in a retail environment.
  • Grade 12 qualification or equivalent.
  • Experience as a MAC Supervisor is preferred but not essential.
  • Possession of excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Computer literacy, particularly in MS Office applications.
  • A passion for artistry and a keen eye for detail.

Working Conditions


This is a full-time position, requiring flexibility to work variable shifts, including evenings and weekends. The salary range for this role is R450,000 - R600,000 per annum, dependent on experience and qualifications.


Benefits


We offer a competitive remuneration package, including benefits such as health insurance, retirement fund contributions, and annual leave.


Contact Information


Please note that this job description may be subject to change based on business needs.


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