Retail Store Supervisor

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa MAC Full time

Job Summary:

MAC is seeking an experienced Assistant Retail Manager to join our team at Edgars Walmer Park in Eastern Cape. As a key member of our retail team, you will be responsible for maintaining the effective operation of the location and motivating the team to achieve sales and productivity goals.

Key Responsibilities:

  • Provide exceptional customer service to the team and ensure highest levels of customer service are provided by staff.
  • Quickly and effectively resolve customer issues and track retail sales against goals using the system provided.
  • Coach, train, motivate and lead by example in sales, application technique and image.
  • Communicate effectively with the Retail Manager, staff, the store and partners.
  • Serve as a resource for general product knowledge to all customers and staff members.
  • Assist as directed by the Retail Manager or Marketing Department.
  • Utilise and maintain customer database for phone calls, product launches, events and appointments.
  • Assist in the preparation and completion of accurate physical inventory cycle count as requested.
  • Follow and implement all corporate visual presentation standards and guidelines.
  • Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner.
  • Display good time management and effectively prioritise.
  • Ensure the smooth running of the counter when the Retail Manager is not present.
  • Ensure all stock holding areas are tidy, levels are appropriate and stock is properly rotated.
  • Perform other duties as required.

Requirements:

  • Grade 12
  • Experience as a MAC Supervisor preferred.
  • Passion for Artistry
  • 2-3 years supervisory/ management experience in a retail environment
  • Ability to work in a fast paced environment.
  • Computer literate – MS Office


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