Retail Store Supervisor
3 weeks ago
Job Summary:
MAC is seeking an experienced Assistant Retail Manager to join our team at Edgars Walmer Park in Eastern Cape. As a key member of our retail team, you will be responsible for maintaining the effective operation of the location and motivating the team to achieve sales and productivity goals.
Key Responsibilities:
- Provide exceptional customer service to the team and ensure highest levels of customer service are provided by staff.
- Quickly and effectively resolve customer issues and track retail sales against goals using the system provided.
- Coach, train, motivate and lead by example in sales, application technique and image.
- Communicate effectively with the Retail Manager, staff, the store and partners.
- Serve as a resource for general product knowledge to all customers and staff members.
- Assist as directed by the Retail Manager or Marketing Department.
- Utilise and maintain customer database for phone calls, product launches, events and appointments.
- Assist in the preparation and completion of accurate physical inventory cycle count as requested.
- Follow and implement all corporate visual presentation standards and guidelines.
- Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner.
- Display good time management and effectively prioritise.
- Ensure the smooth running of the counter when the Retail Manager is not present.
- Ensure all stock holding areas are tidy, levels are appropriate and stock is properly rotated.
- Perform other duties as required.
Requirements:
- Grade 12
- Experience as a MAC Supervisor preferred.
- Passion for Artistry
- 2-3 years supervisory/ management experience in a retail environment
- Ability to work in a fast paced environment.
- Computer literate – MS Office
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