Store Management Lead

2 weeks ago


Cape Town, Western Cape, South Africa Mr Price Full time

Job Summary:

We are seeking a highly skilled Store Manager to lead and manage the daily operations of a store, ensuring the overall objectives, store targets, and customer service standards are met and exceeded.

Key Responsibilities:

  1. Manage stock levels through defined processes to ensure accurate stock receipt, unpacking, and replenishment.
  2. Maintain stockroom cleanliness and implement stockroom maintenance processes.
  3. Authorise write-offs, breakages, recalls, and returns.
  4. Analyse sales and profitability reports to inform operational action plans and drive sales growth.
  5. Conduct compliance checks through defined processes to ensure overall compliance to policies and procedures.
  6. Maintain customer experience processes, including execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, and general housekeeping.
  7. Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  8. Identify and drive training, coaching, and development needs, focusing on talent management and succession planning.
  9. Recruit, administer, and manage performance in accordance with company policies and procedures.

Requirements:

  • Grade 12 (NQF Level 4) or equivalent.
  • 3 years' experience in a store managerial position.
  • Sales and service management.
  • Computer literacy.
  • Communication skills.
  • Retail trade.
  • Brand, customer, and product understanding.

Mission Statement:

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.



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