Store Team Lead Position
2 weeks ago
Job Title: Head of Store Operations
Isilumko Staffing is seeking an experienced Head of Store Operations to manage 6-8 stores in Cape Town, Western Cape. The ideal candidate will have a proven track record in retail store management, with a focus on sales, staff management, and customer service.
Key Responsibilities:
- Manage and control multiple store locations to ensure sales targets are met and customer satisfaction is high.
- Lead and develop a team of store managers and staff to achieve business objectives.
- Implement sales and merchandising strategies to drive sales growth and improve store profitability.
- Monitor and analyze financial performance to identify areas for improvement and implement corrective actions.
- Ensure compliance with company policies and procedures, including risk management and customer service standards.
Requirements:
- Valid driver's license required.
- Proven experience in retail store management, preferably in the home, houseware, and linen wear sectors.
- Strong leadership and communication skills to motivate and develop a team.
- Excellent analytical and problem-solving skills to drive business results and improve store performance.
- Familiarity with sales and merchandising principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development in a dynamic and fast-paced retail environment.
- A supportive and collaborative team environment.
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