Sales and Customer Relationship Expert

3 weeks ago


Kraaifontein, Western Cape, South Africa Helderberg Personnel cc Full time

We are seeking a highly adaptable Sales and Customer Relationship Expert to join our team at Helderberg Personnel cc.

The ideal candidate will be a team player with excellent communication skills, able to work well under pressure and maintain a friendly, proactive approach.

Key Responsibilities:

  1. Handle sales inquiries and process customer orders on various platforms.
  2. Verify customer details, process payments, and update data in internal systems.
  3. Inform customers on stock availability, alternatives, and lead times.
  4. Issue accurate invoices and coordinate orders internally.
  5. Maintain and enhance the company's online presence, including website updates.
  6. Provide administrative support to the sales team as needed.

Requirements:

  • Matric 2-3 years' experience in a similar role.
  • Experience in the FMCG industry being advantageous.
  • Proficient in computer use, especially Excel, Outlook, and Omni.
  • Excellent phone and email etiquette with strong customer service skills.
  • Fully bilingual in Afrikaans and English, with clear communication skills.

Candidates who currently reside in close proximity to Kraaifontein / the Northern Suburbs of Cape Town are invited to apply for this position.



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