Senior Operations Service Consultant
3 days ago
Senior Operations & Service Consultant Python, Developer - IT
About the Role:
We are seeking a seasoned Senior Operations and Service Consultant to drive excellence in our automotive service team at Sabenza IT. As a key member of our team, you will be responsible for delivering high-quality IT services and ensuring seamless operations.
Key Responsibilities:
- Develop and implement IT service management processes aligned with ITIL standards
- Provide 2nd level support and resolve complex technical issues
- Collaborate with cross-functional teams to drive business outcomes
- Design and implement data flows, BI toolsets, and databases
- Develop and maintain technical documentation and knowledge base
- Participate in on-call duty rotations and provide 24/7 support
Requirements:
- Relevant IT or business degree or equivalent experience
- Minimum 5 years of experience in operations and IT service management
- Strong understanding of problem, incident, and change processes
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
What We Offer:
At Sabenza IT, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced operations professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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