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External Sales and Service Advisor Lead
2 months ago
About the Role
We are seeking a highly skilled External Sales and Service Advisor Lead to join our team at FirstRand Bank Limited. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our clients.
Key Responsibilities
- Apply appropriate sales processes to achieve sales targets and build client relationships.
- Understand, read, and anticipate the market and clients' needs to design and deliver innovative, customized value adding solutions to our portfolio of clients.
- Deliver exceptional service that exceeds clients' expectations through proactive, innovative, and appropriate solutions.
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
- Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale.
- Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
- Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
- Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
- Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
Requirements
- Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
- Completed First Level Regulatory Examination.
What We Offer
- Opportunities to network and collaborate.
- A challenging working environment.
- Opportunities to innovate.
How to Apply
Interested candidates can apply by submitting their CV and a cover letter. We look forward to engaging with you
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
