Service Advisor

2 weeks ago


Johannesburg, Gauteng, South Africa Mototeam (Pty) Ltd Full time
Job Title: Qualified & Experienced Service Advisor

We are seeking a highly skilled and experienced Service Advisor to join our team at Mototeam (Pty) Ltd.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Service Booking and Quoting: Manage service bookings, quotes, and costing to ensure efficient and effective service delivery.
  • Technical Consultation: Offer technical consultation to customers to resolve their vehicle-related issues.
  • Sales and Upselling: Identify opportunities to sell and upsell services to customers.
  • Administration: Maintain accurate records and perform administrative tasks as required.
Requirements:
  • Matric Certificate: A Matric Certificate is required for this position.
  • Service Advisor Experience: A minimum of 2 years' experience as a Service Advisor in an automotive dealership, preferably within V.W./Ford/Toyota.
  • Computer Literacy: Proficiency in MS Office Suite and CRM knowledge is essential.
  • Previous Experience: Previous experience as an automotive technician is advantageous.
  • Communication and Teamwork Skills: Strong communication and teamwork skills are required to collaborate effectively with other technicians and engineers.
  • Valid Driver's License: A valid driver's license, own transport, and a clean driving record are necessary.

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