Client Service Advisor

1 week ago


Johannesburg, Gauteng, South Africa Aon Full time
Job Title: Client Service Advisor

We are seeking a highly skilled Client Service Advisor to join our Risk Solutions team at Aon. As a Client Service Advisor, you will play a critical role in retaining and servicing existing and prospective clients.

Key Responsibilities:
  • Be the primary point of contact for clients, providing exceptional service and support.
  • Manage and facilitate the cancellation process, ensuring seamless transitions.
  • Communicate with insurers on discounts and follow client requests.
  • Prepare renewal instruction forms, quotes, and proposal forms for clients and insurers.
  • Assist in the day-to-day running of clients' risk and insurance programs, producing and checking documentation as needed.
  • Liaise with the outsource supplier to ensure standards are met.
  • Contribute to client planning meetings and attend internal and external client meetings.
  • Manage credit control of the Binder.
Requirements:
  • A minimum of Grade 12 or equivalent.
  • A Bachelor's degree is preferable.
  • Registration as a representative with the FSCA in terms of the FAIS Act.
  • Registration as a licentiate with the IISA.
  • Excellent knowledge of policy wordings and Marine related claims.
  • Computer literacy with advanced know-how in MS Word and Excel.
What We Offer:

Aon is a dynamic and inclusive organization that values its employees. We offer a comprehensive benefits package, flexible working arrangements, and opportunities for growth and development. Join our team and be part of a global organization that makes a difference in people's lives.



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