Property Operations Coordinator

1 week ago

Cape Town, Western Cape, South Africa NexChapter Recruitment Full time
{"title": "Property Administrator", "description": "Job Summary

We are seeking a highly organized and detail-oriented Property Administrator to join our team at NexChapter Recruitment. As a key member of our property management team, you will be responsible for providing administrative support to our property operations, ensuring efficient and effective management of our portfolio.

Key Responsibilities
  • Manage and maintain accurate records for all properties in the assigned portfolio.
  • Coordinate and oversee the day-to-day administrative tasks, including lease administration, tenant communications, and documentation management.
  • Assist in the preparation and processing of lease agreements, renewals, and amendments.
  • Maintain and update property management systems and databases to ensure accuracy and completeness of information.
Financial Management
  • Support the preparation and monitoring of property budgets, ensuring adherence to financial plans and cost controls.
  • Process and track rent collections, invoices, and other financial transactions related to property management.
  • Assist with financial reporting and provide insights on variances and budget performance.
  • Monitor and report on arrears, managing collection processes as necessary.
Operational Management
  • Conduct regular property inspections to ensure maintenance standards are met and report any issues for resolution.
  • Coordinate maintenance and repair work with contractors and service providers, ensuring timely and cost-effective completion.
  • Ensure compliance with relevant regulations and property standards, including health and safety requirements.
  • Monitor service provider performance to ensure they meet required service levels.
Tenant Relations
  • Serve as the primary point of contact for tenants, addressing queries, complaints, and requests in a professional and timely manner.
  • Foster positive relationships with tenants to support retention and satisfaction.
  • Implement tenant feedback and make recommendations for improving tenant services.
Strategic Operations
  • Assist in the development and implementation of property management strategies to enhance operational efficiency and tenant satisfaction.
  • Utilize market research and competitive analysis to support property management decisions and strategies.
  • Contribute to the planning and execution of property improvements and upgrades.
  • Support property marketing efforts, including tenant procurement and lease negotiations.
Reporting
  • Prepare and present regular reports on property performance, including financial status, occupancy rates, and maintenance activities.
  • Develop and maintain reports to track key performance indicators and support strategic decision-making.
Requirements
  • Relevant tertiary qualification in property management or business administration.
  • Minimum 3–5 years' experience in property administration or a similar field.
  • Practical experience with property management software and financial reporting.
  • Proficient in Microsoft Office Suite, including Word, Excel (Intermediate/Advanced), and PowerPoint.
  • Strong organizational and administrative skills with a keen attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong problem-solving skills and proactive approach to challenges.
  • Relationship management skills with a focus on tenant and stakeholder communication.
  • Team-oriented with a results-driven attitude.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
", "lang_code": "en"}

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