Client Service Administrator
2 days ago
We are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to and resolve general/claim related correspondence queries in a timely and efficient manner.
- Provide accurate and professional information and advice to clients regarding their policies and claims.
- Verify and update client contact information, including medical aid details, to ensure accurate records.
- Work collaboratively with the management team to achieve quality standards and resolve client queries.
- Apply the TCF principles in every aspect of your job functions to ensure excellent customer service.
- 2 years proven client service/call centre experience.
- Medical Aid understanding and servicing experience.
- Individual life policy administration knowledge and experience.
- Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills.
- Good written and verbal communication skills.
- Good negotiation skills.
- Able to work with detail and with a high level of accuracy.
- Works well in a team and independently.
- Ability to cope with pressure and setbacks.
- Proactive.
- Able to work under pressure.
- Target Driven.
- Self-motivated.
- 08:00 – 17:00: Monday - Friday.
If you are a motivated and experienced Client Contact Centre Service Administrator looking for a new challenge, please apply on our website at www.statusstaffing.com today. We look forward to hearing from you
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Client Service Administrator
2 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeJob Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to and...
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Client Service Administrator
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Cape Town, Western Cape, South Africa Status Staffing Full timeJob Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing.About the Role:This is a permanent position that requires a professional with a strong background in client service and call centre experience. The successful candidate will be...
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Cape Town, Western Cape, South Africa Status Staffing Full time{"title": "Client Service Administrator", "description": "Job SummaryWe are seeking a highly skilled Client Service Administrator to join our team at Status Staffing. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional...
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