Administrative Support Specialist

5 days ago

South Beach, KwaZulu-Natal, South Africa FirstRand group Full time

Company Overview

FirstRand Group is a leading financial services organization that seeks to empower individuals and communities through innovative solutions.

Salary

The remuneration package for this role includes a competitive salary of R550,000 per annum, reflecting the company's commitment to attracting and retaining top talent.

Job Description

We are seeking an experienced Administrative Support Specialist to join our team, providing efficient and effective administration support to ensure the smooth running of our functional area.

Key Responsibilities

  • Manage costs and expenses within approved budgets to achieve cost efficiencies.
  • Cultivate and manage objective working relationships with stakeholders, including end-users, SMEs, project managers, and senior staff members.
  • Resolve customer queries efficiently and within agreed timelines.
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
  • Monitor changes in laws, regulations, initiatives, and relevant industry practices, drafting and implementing appropriate interventions.
  • Comply with governance in terms of legislative and audit requirements.
  • Set up and maintain filing systems to ensure efficient service is provided.
  • Maintain all administrative processes for the department's operational activities.
  • Provide efficient and effective administration support to ensure accuracy in the functional area.
  • Provide timeous and accurate management information.
  • Plan and manage performance, skills development, employment equity, talent, and culture of the team to improve innovation, achieve efficiencies, and increase competencies.
  • Manage own development to increase own competencies.

Benefits

  • A comprehensive benefits package, including medical aid, life insurance, and retirement savings.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Required Skills and Qualifications

  • A Bachelor's degree in Business Administration or a related field.
  • At least 3 years of experience in administration or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

How to Apply

Please submit your application, including a cover letter and CV, to the FirstRand Group website. The Bank supports the recruitment and advancement of individuals with disabilities and welcomes applications from candidates who can disclose their disability information on a voluntary basis.

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