Central Reservations Manager

4 weeks ago


Sandton, South Africa ANEW Recruitment Full time
Central Reservations Manager

We are seeking a highly skilled Central Reservations Manager to join our team at ANEW Hotels & Resorts. As a key member of our reservations team, you will be responsible for ensuring that our policies and procedures are implemented and adhered to by the team.

The successful candidate will be responsible for managing reservations for 17 hotels and resorts, and will work closely with the team to promote internal sales and upselling of all facilities. You will also be responsible for coaching the team to deliver quality guest service and meet financial targets for the properties.

Key Responsibilities:

  • Manage reservations for 17 hotels and resorts
  • Coach the team to deliver quality guest service
  • Meet financial targets for the properties
  • Implement and adhere to policies and procedures

Requirements:

  • Proven experience in a reservations or guest services role
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Location: Gauteng, Centurion



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