Store Operations Manager

7 days ago


Pretoria, Gauteng, South Africa Pro Select Consulting Full time

Unlock New Challenges as a Store Operations Manager

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We are seeking an ambitious and forward-thinking Store Operations Manager to join our team at Pro Select Consulting. As a pivotal member of our management team, you will be responsible for driving store performance, fostering innovation, and elevating customer service standards.

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Main Responsibilities:

  • Talent Development: Identify training needs, coach the store team, and drive talent management initiatives to ensure succession planning is on track.
  • Performance Management: Recruit, manage, and develop employees in line with company policies and procedures.
  • Customer Experience: Implement processes to guarantee adherence to visual standards, customer feedback, business instruction letters, markdowns, repricing, promotions, and housekeeping.
  • Compliance: Conduct thorough compliance checks through defined processes to enforce overall adherence.
  • Sales Boosters: Explore opportunities to enhance brand awareness and propose new sales strategies to increase sales revenue.
  • Stock Management: Authorize write-offs, breakages, recalls, and returns while maintaining effective stockroom upkeep and accurate inventory levels.
  • Operational Planning: Collaborate with management on operational action plans, sales performance improvement, and store expenditure monitoring based on sales and profitability reports.
  • KPI Achievement: Lead the store team to achieve store KPIs and operational strategy aligned with company values.
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The ideal candidate must have a minimum of 3 years' experience in Assistant Store Management and a clear credit and criminal record. A salary of approximately $60,000 - $80,000 per annum reflects the demands and expectations of this role.



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