Store Operations Manager
1 week ago
Company Overview
Pro Select Consulting is a leading consulting firm that specializes in retail operations and sales strategy. We are currently seeking an experienced Assistant Store Manager to join our team as a Store Operations Manager - Sales Growth Specialist.
Job Description
The successful candidate will be responsible for guiding the store's day-to-day activities, aiming to surpass sales targets, foster innovative initiatives, and elevate customer service standards. Key responsibilities include:
- Assisting in the development of the store team by identifying training needs and emphasizing talent management and succession planning.
- Recruiting, administering, and managing performance in alignment with company policies and procedures.
- Implementing customer experience processes to ensure adherence to policies and procedures, including business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
- Ensuring overall compliance by conducting thorough checks through defined processes.
- Exploring and proposing new opportunities to boost sales and enhance brand awareness.
- Providing feedback on in-store product performance to the support centre, contributing to sales improvement.
- Collaborating with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
- Authorizing write-offs, breakages, recalls, and returns, ensuring effective stock management.
- Maintaining the stockroom's upkeep to meet housekeeping standards.
- Managing stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
- Receiving, unpacking, merchandising, and replenishing the sales floor to drive sales objectives.
Salary and Benefits
The estimated annual salary for this position is $85,000-$110,000, depending on experience. Additionally, Pro Select Consulting offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Required Skills and Qualifications
The ideal candidate will have a minimum of 3 years of experience in an Assistant Store Management role, a clear credit record, and no criminal convictions. A strong understanding of retail operations, sales strategy, and customer service principles is essential.
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