Store Operations Manager
3 weeks ago
Pro Select Consulting is actively seeking a highly skilled and experienced Store Operations Manager to join their team. Located in the Menlyn area, this role offers a competitive salary of R650,000 - R800,000 per annum.
About the RoleThe successful candidate will be responsible for guiding and overseeing the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards. Key responsibilities include:
- Talent Management: Identify training and coaching needs, emphasizing talent management and succession planning.
- Recruitment and Performance Management: Assist in recruiting, administering, and managing performance in alignment with company policies and procedures.
- Customer Experience: Implement processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
- Compliance: Enforce overall compliance by conducting thorough checks through defined processes.
- Sales and Brand Awareness: Explore and propose new opportunities to boost sales and enhance brand awareness.
- Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
- Team Leadership: Maintain the stockroom's upkeep to meet housekeeping standards and manage stock levels through defined processes to mitigate risks.
The ideal candidate will have a minimum of 3 years' experience in an Assistant Store Management role, a clear credit record, and a clean criminal record.
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