Operations and Knowledge Expert

3 days ago


Cape Town, Western Cape, South Africa Mobile Support Solutions Full time

Job Summary

We're seeking a skilled Field Operations & Knowledge Coordinator to support the development, integration, and management of our knowledgebase within technology management. The ideal candidate will have a Bachelor's Degree in Business Administration, Information Systems, or a related field, with a minimum of 2-3 years of experience in knowledge management or a related field.

Key Responsibilities

  • Support the development and management of our knowledgebase to ensure seamless knowledge transfer and operational efficiency.
  • Collaborate with ecosystem partners to compile and maintain critical operational knowledge.
  • Conduct regular field visits to establish depots and ensure adherence to policies and SOPs.
  • Participate in stress testing at manufacturing sites to ensure quality and compliance.
  • Support the implementation of scalable knowledge-sharing frameworks to drive operational autonomy.

Requirements

The successful candidate will possess strong IT skills, including LAN setup and maintenance, as well as basic mechanical and electrical principles. A willingness to travel frequently for field visits is also essential.



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