Knowledge Coordinator Specialist

5 days ago


Cape Town, Western Cape, South Africa Mobile Support Solutions Full time

About Us

Mobile Support Solutions is a leading provider of technology management services, and we're looking for an exceptional Field Operations & Knowledge Coordinator to join our team. As a key member of our operations team, you'll play a vital role in supporting the development and implementation of our knowledgebase.

Job Description

  • Support the development and management of our knowledgebase to ensure seamless knowledge transfer and operational efficiency.
  • Collaborate with cross-functional teams to design and optimize workflows and processes.
  • Conduct regular field visits to establish depots and ensure adherence to policies and SOPs.
  • Participate in stress testing at manufacturing sites to ensure quality and compliance.
  • Develop and deliver training programs to ensure staff are well-versed in SOPs and workflows.

Requirements

We're seeking a highly motivated and organized individual with a Bachelor's Degree in Business Administration, Information Systems, or a related field. A minimum of 2-3 years of experience in knowledge management or a related field is required, along with strong IT skills, including LAN setup and maintenance, and basic mechanical and electrical principles.



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