High-Level IT Infrastructure Specialist
2 weeks ago
Key Responsibilities:
- Centrally manage user access and permissions through single sign-on (SSO): create, manage, and delete user accounts and groups, across all systems
- Implement and enforce secure user access controls and security policies
- Develop and maintain scripts for automating routine tasks and system maintenance
- Stay updated with the latest industry trends, technologies, and best practices
System and Network Operations:
- Ensure the efficient and effective operation of internal networks, specifically the HH call center and all related components
- Monitor system performance and availability, using tools to track and analyze system metrics
- Implement automation tools to streamline IT operations
Endpoint Management and Leadership:
- Troubleshoot software issues and provide support to end-users
- Provide technical support and guidance to end-users and other IT staff
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