Network Infrastructure Specialist
1 month ago
Join Isilumko Staffing as a Network Infrastructure Specialist and take advantage of this exciting opportunity to utilize your skills in designing, implementing, and maintaining our company's telecommunications network infrastructure. Key Responsibilities
- We are seeking an experienced Network Infrastructure Specialist to support the development and maintenance of our company's telecommunication systems.
- The successful candidate will be responsible for installing, configuring, and troubleshooting voice over internet protocol (VoIP) infrastructure, including Cisco switches, routers, and IP phones.
- Additionally, you will assist in creating user profiles for Cisco phones, adding phones and user profiles to the Cisco Unified Communications Manager (CUCM), and assigning users to relevant groups and hunting groups.
- You will also install and configure Real Connect soft phones, set up user extensions, allocate users to relevant groups/campaigns, and create forwarding options.
- Furthermore, the Network Infrastructure Specialist will log calls, follow up on system-related issues with vendors, and provide end-to-end support for the Real Connect telephony system and Cisco IP telephony system.
- Another key responsibility will be to monitor recording of calls on Cisco handsets and the Real Connect system, ensuring that voice loggers/recordings servers are operational, and addressing any errors/issues.
- This role requires strong communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.
- The ideal candidate will have a minimum of 1-4 years of IT experience, preferably in the insurance industry, and hold relevant certifications such as CCNA Voice, CCNA Routing & Switching, or CCNA Wireless.
Benefits
- Competitive salary: R500,000 - R700,000 per annum
- A comprehensive benefits package, including medical aid, retirement funding, and annual leave
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment that encourages collaboration and innovation
Qualification and Experience
- IT related degree/diploma
- Technical/Legal Certification (advantage)
- Minimum 1-4 years of IT experience (advantage)
- Insurance industry experience (advantage)
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