High-Level Network Infrastructure Manager

1 month ago


Pretoria, Gauteng, South Africa Boardroom Appointments Full time
Job Description

We are seeking a seasoned Senior HEC Network Operations Engineer to join our team at Boardroom Appointments. This role is responsible for ensuring the stability, performance, and security of the HEC network.

Main Responsibilities:
  • Ensure high availability and quality of service on the HEC network
  • Lead tasks associated with Service Requests and Incident Management Processes
  • Lifecycle management/change management activities
  • Root cause analysis (RCA) and Problem management activities
  • Guiding other support staff in performing their tasks
Required Skills and Qualifications:
  • Minimum 6-8 years relevant experience in a senior network engineer role, at least 3 years in data center environments
  • Ability to solve complex infrastructure issues, together with senior engineers of other technical domains
  • Leadership skills, including guiding teams and contributing to architecture reviews
  • Profound ITIL knowledge, ability to guide/coach others
  • Working via standard ITSM tools
  • Technology Certification(s) CCNP/CCDE preferred
  • ITIL certification/s
  • Experience in a customer-facing engineering role
Estimated Salary:

$120,000 - $180,000 per annum, depending on experience.



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