High-Level Network Infrastructure Manager
1 month ago
We are seeking a seasoned Senior HEC Network Operations Engineer to join our team at Boardroom Appointments. This role is responsible for ensuring the stability, performance, and security of the HEC network.
Main Responsibilities:- Ensure high availability and quality of service on the HEC network
- Lead tasks associated with Service Requests and Incident Management Processes
- Lifecycle management/change management activities
- Root cause analysis (RCA) and Problem management activities
- Guiding other support staff in performing their tasks
- Minimum 6-8 years relevant experience in a senior network engineer role, at least 3 years in data center environments
- Ability to solve complex infrastructure issues, together with senior engineers of other technical domains
- Leadership skills, including guiding teams and contributing to architecture reviews
- Profound ITIL knowledge, ability to guide/coach others
- Working via standard ITSM tools
- Technology Certification(s) CCNP/CCDE preferred
- ITIL certification/s
- Experience in a customer-facing engineering role
$120,000 - $180,000 per annum, depending on experience.
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