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Branch Manager
1 month ago
Staff Unlimited Recruitment is seeking a highly skilled Branch Manager to lead our client's material handling operations in Gqeberha. As a key member of the team, you will be responsible for driving business growth, ensuring customer satisfaction, and fostering strong relationships with suppliers and partners.
Key Responsibilities:- Performance Management: Set and achieve targets across various revenue streams, allocate resources effectively, and support staff in achieving departmental performance imperatives.
- Operational Excellence: Continuously monitor and analyze branch financial performance, revenue, and expenses, and implement cost-effective strategies to optimize results.
- Staff Management: Ensure effective training, mentoring, and coaching of staff within the branch, promoting a culture of excellence and customer satisfaction.
- Customer Relationship Management: Build and maintain strong relationships with key customers, partners, and stakeholders, addressing concerns and inquiries promptly and identifying new business opportunities.
- Bachelor's Degree in Business Management, Operations Management, Supply Chain, or related technical qualification.
- Proficiency in budget management and financial analysis.
- At least 5 years of management experience in sales, parts sales management, and people management within the material handling industry.
- Technical knowledge of forklift operations, maintenance, and related equipment.
