Branch Operations Manager
2 months ago
Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a highly skilled Branch Manager to lead their material handling branch in Gqeberha.
As a key member of the team, the successful candidate will be responsible for ensuring the achievement of branch performance imperatives across all business areas.
- Key Responsibilities:
- Manage daily sales, including rental, parts, and service targets vs actual performance, reacting timeously to any identified problems.
- Continuously monitor and analyse branch financial performance, revenue, expense, and optimize implement cost-effective strategies and identify and address any deviations promptly.
- Ensure effective staff training, mentoring, coaching, and management of staff within the branch.
- Build and maintain strong relationships with key customers, partners, and address customer concerns and inquiries promptly, ensuring high levels of customer satisfaction.
Requirements:
- Bachelor's Degree in Business Management, Operations Management, Supply Chain, or related technical qualification.
- Proficiency in budget management and financial analysis – advantageous.
- 5+ years of management, sales, and people management experience in a material handling environment.
- Technical knowledge of forklift operations and maintenance.
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