Current jobs related to Recovery and Complex Claims Expert - Cape Town, Western Cape - Santam Insurance


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    The Complex Claims Unit in Bellville requires a well-qualified individual who is proficient in dealing with large, own damage personal and commercial lines short-term claims. We have a position that is based in Bellville, Western Cape.JOB DESCRIPTIONThe Complex Claims Manager is responsible for the handling, coordinating, managing, negotiating, and...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    The Complex Claims Handler role at Santam requires a highly organized and detail-oriented individual to manage a large portfolio of claims. As a key member of our team, you'll be responsible for investigating and resolving complex claims, ensuring that all parties are satisfied with the outcome.We're seeking someone with:Minimum 3-5 years' experience in...


  • Cape Town, Western Cape, South Africa SWATX Full time

    As a Senior Cyber Recovery Consultant, you will provide end-to-end custom consulting, design and implementation support for customers, specifically related to Dell Technologies products. This may include pre-sales kick-offs, consulting, initial design workshops, implementation, customization, integration and outline orientation for the customer. You will...


  • Cape Town, Western Cape, South Africa Signa Opportunity Full time

    Join our team as a Financial Recovery Expert and play a key role in managing debt collection and ensuring timely payments from clients.About the RoleManage debt collection and ensure timely payments from clients.Develop and implement debt collection strategies to reduce outstanding debts and improve cash flow.The ideal candidate will have strong leadership...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Collinson Group is committed to delivering exceptional customer experiences through our dedicated team of experts. This position involves handling inbound claims calls, assessing claims, and providing accurate information to customers.We require an individual with a strong background in insurance claims and excellent communication skills. The ideal candidate...


  • Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full time

    Role Overview:The Claims Resolution Expert will be responsible for resolving insurance claims and ensuring compliance with agreed quality standards and timescales. This role involves proactively contacting customers by telephone and in writing to resolve issues and de-escalate conflicts.Responsibilities:* Assess individual customer and agent situations to...


  • Cape Town, Western Cape, South Africa Collinson Full time

    The Collinson Group is a global leader in loyalty and benefits, dedicated to helping our clients acquire, retain, and optimize the value of their customer relationships.This position involves dealing with inbound claims calls, assessing claims, and providing efficient and friendly customer contact. Key responsibilities include processing claims based on...

  • Claims Handler

    2 days ago


    Cape Town, Western Cape, South Africa Collinson Full time

    The Collinson Group proudly employs over 1,100 talented individuals in over 20 locations worldwide, dedicated to helping our clients acquire, retain, and optimize the value of their customer relationships. Some of our products and services include Priority Pass, the world's largest independent airport VIP lounge access program with 800 lounges globally, and...

  • Claims Consultant

    3 hours ago


    Cape Town, Western Cape, South Africa Ultimate Search Consultants Full time

    Fully Qualified Claims Consultant Required for - Personal / Domestic InsuranceNQF 4 Short Term Insurance and RE 5 is a Must to be consideredDuties & ResponsibilitiesAdminister complete claims process according to defined claims procedures until claims are settled.Apply policy terms and conditions.Make assessment of claims validity and estimate value and...


  • Cape Town, Western Cape, South Africa Hollard Insurance Full time

    We are looking for a skilled Claims Processor to join our team in George. As a Claims Consultant, you will be responsible for managing claims from start to finish, ensuring timely and effective resolution.Key AccountabilitiesEvaluate and investigate claims to determine validity and potential risks.Maintain accurate records and documentation throughout the...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    At Santam, we're seeking a highly skilled Insurance Claims Manager to join our team in the Complex Claims Unit. This role is perfect for someone who thrives in a fast-paced environment and has excellent communication skills.The successful candidate will be responsible for managing a portfolio of complex claims, ensuring timely and cost-effective resolutions....


  • Cape Town, Western Cape, South Africa Status Staffing Full time

    About the PositionThis is an excellent opportunity for a seasoned Claims Consultant to take on a leadership role in our Cape Town office. The successful candidate will be responsible for minimizing claims and expenses, building relationships with stakeholders, and ensuring timely communication.


  • Cape Town, Western Cape, South Africa SWATX Full time

    About SWATXAt SWATX, we deliver comprehensive Cyber Recovery solutions to our clients. Our team of experts works closely with customers to provide tailored consulting, design, and implementation support for Dell Technologies products.Job DescriptionAs a Senior Cyber Recovery Consultant at SWATX, you will be responsible for leading Cyber Recovery solution...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Job title : Claims Handler- Portuguese speakingJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Job title : Claims Handler- German SpeakingJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing efficient friendly customer contact with...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    We're seeking a highly motivated and organized individual to fill the role of Claims Portfolio Manager in our Complex Claims Unit. As a key member of our team, you'll be responsible for managing a large portfolio of claims, ensuring timely and cost-effective resolutions.We're looking for someone with:Minimum 3-5 years' experience in short-term...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Job title : Claims Handler- FTC 6 monthsJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Role purpose:This position is a FTC for 6 months* The purpose of the role will be to deal with inbound claims calls, claims assessment, incoming e-mails, and conversational claims, providing...


  • Cape Town, Western Cape, South Africa Santam Insurance Full time

    Role OverviewThe Heavy Commercial Vehicle Insurance Claims Expert at Santam will be responsible for managing and controlling Key Performance Indicators (KPIs) for Motor Body Repairers. This includes supporting the Assessing team, handling complaints, and possessing excellent complaints handling and report writing skills.The ideal candidate should have a...


  • Cape Town, Western Cape, South Africa Collinson Full time

    At Collinson Group, we are passionate about delivering exceptional customer experiences. Our team of experts is dedicated to helping our clients acquire, retain, and optimize the value of their customer relationships.This position involves dealing with inbound claims calls, assessing claims, and providing efficient and friendly customer contact. Key...


  • Cape Town, Western Cape, South Africa Top Recruitment Full time

    About the RoleThis Senior IT Support Engineer position offers a unique opportunity to work with our top-notch team at Top Recruitment.As a key member of our IT department, you will be responsible for providing expert technical support to our staff and ensuring the smooth operation of our systems.Key ResponsibilitiesResolve complex IT issues through...

Recovery and Complex Claims Expert

2 weeks ago


Cape Town, Western Cape, South Africa Santam Insurance Full time
Role Summary

This role is responsible for managing the recovery and complex claims function within our organization, including the coordination of negotiations, appointment of assessors, and management of service providers.

Main Responsibilities
  • Ensure timely and efficient management of inbox and receipting of recovery monies received from 3rd parties and salvage monies received.
  • Handle queries and complaints effectively and efficiently.
  • Develop and implement effective strategies to improve claims outcomes and reduce costs.
  • Collaborate with underwriting and finance teams to ensure seamless claims processing.
Requirements
  • Matric certification.
  • A minimum of 5-7 years personal lines, short-term insurance claims handling experience.
  • A law degree is advantageous.
  • Knowledge of legal and OSTI processes.
  • A minimum of 5 years in a management position with a proven track record of successful business management.