Travel Industry Call Centre Agent

A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Basic salary and incentiveInterview process - 3 rounds Clear credit recordGreat track record - reference checks will...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we'd love to hear from youRequirements:Matric (Grade 12)Diploma in Travel & TourismMinimum 2...

Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

Call Centre Agent - German Language">We are seeking a highly skilled call centre agent who is fluent in German to join our team. As a call centre agent, you will be responsible for handling customer calls, resolving issues, and providing exceptional customer service.">Key Responsibilities">Handle customer calls, respond to queries, and resolve issuesProvide...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries DescriptionReceive calls from customers / passengers; Deal with problems such as delays, cancellations etc.; Explain processes to customers and assisting them where necessary; Work in a team and longer than...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Urgently looking for Call Centre Agents for Financial Brokerage in East Rand areaClosing date: 20 February 2025Please apply via Jobslin portal Minimum Requirements:Matric.Call Centre or Telesales experience minimum of 1 to 3 years.Requirements:Strong communication, both written and verbalGreat active listening skillsExceptional interpersonal and rapport...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Role Description:IMS Call is seeking a Call Centre Manager to lead it's Customer Success strategy. This individual will be responsible for developing and maintaining a customer service strategy, serving as the...

Job title : Call Centre Agent-2Job Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionDear Future Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships....

One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.Qualifications and experience:MatricTravel and tourism diploma No less than 2 years' contact centre experience Strong background in reservations / sales / travel company is desirable Great track record as reference checks will be conducted...

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...

Job title : Agent: Call Centre Inbound & OutboundJob Location : Gauteng, JohannesburgDeadline : April 14, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryDeliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Job DescriptionAchieve contracted service level...

Job Title: Call Centre Agent - Customer CareJob SummaryWe are seeking a highly skilled and motivated Call Centre Agent - Customer Care to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients via phone, email, and in-person interactions. Your strong communication skills,...

Job title : Call Centre Agent (Temporary) (JHB North)Job Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries OBJECTIVE OF ROLE Call a Pharmacy, Dispensing Doctors, Clinic database to communicate our products in the OTC portfolio.  KEY RESPONSIBILITIESCalling on customers (Pharmacies,...

We are seeking an experienced and strategic Call Centre Director to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction.Key Responsibilities:Lead, mentor, and develop a team of...

Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

» Call Centre Manager **Call Centre Manager******Job Group:** Operations*** Full Time* Johannesburg**Top Talent PS****Qualification Requirements:**Strong experience in call centre management and customer service, proven analytical abilities, knowledge of revelent system interfaces, excellent communication and stakeholder management skills and strong...

Unlock Your Potential as a Senior Contact Centre Team LeadAbout the RoleThis is an exceptional opportunity to lead a high-performing contact centre team in the travel industry. As a Senior Contact Centre Team Lead, you will be responsible for driving sales and customer satisfaction through effective coaching, performance management, and mentorship.Main...

Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...