Call Centre Agent

5 days ago


Johannesburg, Gauteng, South Africa FlySafair Full time
Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 17, 2025Quick Recommended Links
  • Jobs by Location
  • Job by industries

Description

  • Receive calls from customers / passengers;
  • Deal with problems such as delays, cancellations etc.;
  • Explain processes to customers and assisting them where necessary;
  • Work in a team and longer than normal hours (shift work);
  • Deal with confidential information; - Communicate with customers both verbally and in writing.

Requirements

  • Grade 12;
  • One (1) to four (4) years' experience in a Call Centre Environment;
  • Travel or relevant qualification will be an advantage;
  • Excellent communication in English – speak, read and write;
  • Solid computer literacy; - Excellent phone etiquette;
  • No criminal or credit record;
  • Able to work on weekends, public holidays and flexible hours as required;
  • Own transport would be an advantage.
  • Customer Service  jobs

  • Call Centre Agent

    4 days ago


    Johannesburg, Gauteng, South Africa Recruitment Dynamix (Pty) Ltd Full time

    Exciting Opportunity: Call Centre Agent Wanted Are you a people person with a passion for sales and customer service? Do you thrive in a fast-paced, target-driven environment? If so, we have the perfect role for youOur client is a forward-thinking, customer-focused company looking for a superstar Call Centre Agent to join their energetic team.What Youll Be...

  • Call Centre Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

  • Call Centre Agent

    4 weeks ago


    Johannesburg, Gauteng, South Africa GJM Ultra Brokers Full time

    Urgently looking for Call Centre Agents for Financial Brokerage in East Rand areaClosing date: 20 February 2025Please apply via Jobslin portal Minimum Requirements:Matric.Call Centre or Telesales experience minimum of 1 to 3 years.Requirements:Strong communication, both written and verbalGreat active listening skillsExceptional interpersonal and rapport...

  • Call Centre Manager

    7 hours ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...

  • Call Centre Manager

    4 weeks ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ubuntu We Sizwe Two Four Seven Pty Ltd Full time

    To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    One of our clients in the banking industry is seeking inbound call centre agents. Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments / EconomicsClear credit recordClear criminal recordWilling to work...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract.Qualifications and experience:MatricNo less than 2 years' experience within banking / financial services customer care / inbound call centreBCOM - Banking / Finance / Accounting / Auditing / Investments /...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling...

  • Call Centre Agent-2

    5 days ago


    Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Call Centre Agent-2Job Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionDear Future Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships....


  • Johannesburg, Gauteng, South Africa InsidEntity Full time

    **Job Summary**We are seeking an experienced Call Centre Management Executive to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call centre agents and team leaders,...


  • Johannesburg, Gauteng, South Africa InsidEntity Full time

    **Service Delivery Manager - Call Centre**We are seeking an experienced Service Delivery Manager - Call Centre to join our team at InsidEntity.The successful candidate will have a proven track record in call centre management, with a focus on customer service, quality assurance, and process improvement.You will be responsible for managing a team of call...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    A well known hospitality client is seeking a Chinese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    A well known hospitality client is seeking a Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call...


  • Johannesburg, Gauteng, South Africa Absa Group Limited Full time

    Job title : Agent: Call Centre Inbound & OutboundJob Location : Gauteng, JohannesburgDeadline : April 14, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryDeliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs). Job DescriptionAchieve contracted service level...


  • Johannesburg, Gauteng, South Africa InsidEntity Full time

    » Call Centre Manager **Call Centre Manager******Job Group:** Operations*** Full Time* Johannesburg**Top Talent PS****Qualification Requirements:**Strong experience in call centre management and customer service, proven analytical abilities, knowledge of revelent system interfaces, excellent communication and stakeholder management skills and strong...

  • Call Centre Agent

    1 week ago


    Johannesburg, Gauteng, South Africa HR Emporium Full time

    Key Responsibilities:1. Customer Support & Inquiry Handling:Answer incoming calls and assist customers with inquiries, complaints, and product/service-related issues.Provide accurate information and resolve customer concerns efficiently.Escalate unresolved issues to the appropriate department.2. Sales & Upselling Promote and sell company products or services...


  • Johannesburg, Gauteng, South Africa Top Talent Professional Services Full time

    At Top Talent Professional Services, we are seeking a highly skilled Call Centre Operations Manager to lead our team of agents and team leaders.Key Responsibilities:Ensure effective management of team members, driving legit registrations and conversions according to targetsVerify customer documents correctly and timeously, with regular quality checksMaintain...


  • Johannesburg, Gauteng, South Africa ISTA Personnel Solutions Full time

    Job Overview:ISTA Personnel Solutions is a global BPO company partnering with a U.S.A Medical Billing Company. We are looking for an experienced Call Centre Collection Agent with expertise in Medical Billing Collections, specifically handling US healthcare insurances such as Medicare and Medicaid.The role requires a strong understanding of US healthcare,...